Course Outline
Coaching and Mentoring – Key Processes in People Development
• The role of developmental conversations in organisations
• How coaching and mentoring support performance and engagement
Understanding the Differences
• Coaching vs. mentoring: purpose, scope, and outcomes
• Common misconceptions and overlaps
Skills and Competencies for Coaching
• Building rapport and psychological safety
• Questioning techniques and active listening
• Feedback and reflection
Skills and Competencies for Mentoring
• Sharing experience and guiding career growth
• Supporting professional identity and decision making
Career Stages and Development Interventions
• Matching methods to levels of experience
• Case studies and practical role-plays
Developed Skills
• Recognising and applying coaching vs. mentoring approaches
• Active listening and question formation
• Paraphrasing and constructive feedback
• Understanding organisational adulthood and maturity models
• Building a contingency plan for continuous development
Requirements
Testimonials (5)
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
It was nice to know more about EQ
Itzel Hernandez Diaz
Course - Emotional Intelligence (EQ)
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Explains well the topic.
Gilbert Pineda - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101
I generally was benefit from the interaction and flexibility.