Salesforce CPQ for Administrators Training Course
Salesforce CPQ (formerly Steelbrick CPQ) is a highly configurable “Quote-to-Cash” application built on top of the Salesforce platform and is used for efficiently generating and delivering quotes, contracts and invoices to customers.
In this instructor-led, live training (online or onsite), participants will learn the architecture, design and operational features that make up Salesforce CPQ as they step through the set up, configuration and maintenance of a sample Salesforce CPQ installation.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
- Standard Salesforce Quote vs Salesforce CPQ
Overview of Salesforce CPQ Architecture
Set up and Configuration
Product Selection
- Product fields and objects
Bundling and Configuration Rules
- Configurable Product Bundles
- User interface and experience
Enforcing Business Logic
- Product Features, Option Constraints, and Simple Validation and Selection Product Rules
Pricing and Discounting
- Pricing waterfall
- List pricing, cost plus markup pricing and block pricing
- Contracted pricing
- Tiered discounting
Quote Output Generation
- Programming the values for Quote and Quote Line fields
- Transferring quote data to the account
Price Actions
- Events and conditions for executing Price Actions
- Price Action sources (static values and Summary Variables)
Contracting Process
- Contract lifecycle with amendments and renewals
Generating dynamic output documents
Troubleshooting Salesforce CPQ
Summary and Next Steps
Requirements
- Familiarity with the Salesforce Classic interface is helpful
- Experience with Salesforce features such as creating custom fields and picklist values
Audience
- Beginning administrators
- Consultants
- Sales OPS
- IT managers
- Power users
Open Training Courses require 5+ participants.
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Testimonials (1)
application scenarios introduction
Rachel - ge ren
Course - Salesforce CPQ for Administrators
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