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Duration 7 hours
Course Outline
Level: Intermediate to Advanced
Delivery Style: 80% practical application / 20% guided instruction
Required Tools: Miro / Jamboard or physical whiteboards, Excel / Lucidchart / preferred BA software
1. Reimagining the Role: Business Analysis in Agile & Product Contexts
- Reframe Business Analysis as a value enabler that extends beyond requirement documentation
- Exercise: Team Mapping — Determine your role within the product and team lifecycle, identify key customers or users, and pinpoint alignment issues or obstacles
- Deliverable: A personalized “Business Analysis Position Map”
2. Making Data-Driven Decisions Using BA Methodologies
- Practice interpreting complex, raw user research data
- Practical Task: Develop hypothesis statements for problems or opportunities
- Methodologies covered include Pareto Analysis (80/20 rule), Root Cause Analysis (Fishbone / 5 Whys), Decision Matrix, and Hypothesis Writing
3. Process Optimization Simulation
- Collaborative mini-project: Redesign a customer business process based on real-world challenges
- Tools Utilized: SIPOC (Suppliers, Inputs, Process, Outputs, Customers) and User Story Mapping
- Teams will present “before and after” visualizations for peer review and iterative improvement
4. Advanced Elicitation in Complex Environments
- Build proficiency in crafting user stories and acceptance criteria, mapping complex stakeholder networks, prioritizing competing needs, and applying roadmap techniques (Now/Next/Later)
- Role-Play: Extracting detailed user stories from established story maps
5. Translating Strategy into Action: OKRs & Beyond
- Scenario-based team sprint focused on the objective of “innovating faster”
- Teams will define an Objective, three Key Results, and a corresponding Business Analysis action plan
- Presentations followed by structured peer feedback
6. Conclusion & Templates Toolkit
- Access a comprehensive BA toolkit featuring templates for stakeholder mapping, story mapping, prioritization, and more
- Review and discuss key insights and takeaways gathered from participants
Requirements
Entry Requirements:
- A solid grasp of core business analysis concepts and standard terminology
- Exposure to user stories and fundamental stakeholder engagement practices
- Proficiency in using digital collaboration platforms such as Miro, Jamboard, Excel, or comparable software
- An analytical mindset with a strong interest in refining problem-solving and decision-making capabilities
Intended Audience:
- Business Analysts
- Product Owners and Managers
- User Researchers
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons
